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Apple Immigration Program Manager Vietnam, Hanoi 325188970
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- Manage and lead all aspects of the full lifecycle of immigration processes in Vietnam including visa applications, work permits, temporary residence cards, and business travel compliance.
- Monitor changes in Vietnamese immigration regulations and provide timely updates and strategic advice to the business and clients.
- Build and maintain strong working relationships with government authorities and external immigration counsel.
- Serve as the primary point of contact for immigration inquiries, offering expert guidance on documentation, timelines, and regulatory requirements.
- Develop and implement streamlined immigration workflows and operational procedures to enhance efficiency and reduce processing time.
- Managing external council performance to ensure immigration activities are performed within agreed SLAs and compliance standards.
- Provide training and strategic advisory to People Business Partners, recruitment, and mobility teams on Vietnam immigration processes and updates.
- Prepare regular reports and metrics on immigration activities, risk assessments, and case progress.
- Handle escalations and resolve sophisticated immigration issues, offering practical solutions tailored to the needs of Apple and its businesses.
- Contribute to continuous improvement initiatives and policy development within the Immigration team.
- Support the broader Immigration team as needed with regional initiatives.
- Bachelor’s degree in Law, Business Administration, Human Resources, or related field.
- Demonstrated ability with 5 years of experience in Vietnam immigration.
- In-depth knowledge of Vietnam’s immigration laws, labor laws, and corporate compliance requirements.
- Experience liaising with Vietnamese government bodies and immigration authorities.
- Strong project management skills to manage multiple priorities and deadlines simultaneously.
- Excellent communication skills in both Vietnamese and English (spoken and written).
- Strong analytical and problem-solving abilities with a proactive approach.
- Client-focused mindset with the ability to build trusted relationships.
- Prior experience in an in-house role or consultancy firm is advantageous.
- Familiarity with global immigration policies beyond Vietnam is a plus.
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