West Pharma Assoc AR Finance GFS 

Ireland, Dublin 

324810375

Job Summary:

To position itself to meet the requirements of continuing rapid business growth and future market development, West Pharmaceutical Services have developed a transformation strategy of standardization, simplification, and centralization of global accounting operations. In accordance with that strategy, we have established a Global Financial Centre of Excellence in Dublin, Ireland. Reporting to, and working closely with the Senior Manager,Global Credit and Collectionsin this role you will support the GFS Credit & Collections departmentin the delivery of assigned accounts receivable activities.

Essential Duties and Responsibilities:

• Deliver timely and accurate performance against assigned accounts receivable activities
  • Review and action of VFX3 to ensure correct accounting of billing documents
  • Sending of requested finance documents (invoices, credits, statements etc.) to internal & external customers
  • Process manual invoice and credit transactions as required
  • Upload invoices onto customer portals
  • Resolution of customer queries
  • Support daily cash applications when needed
  • Ensure relevant SLA’s and KPI’s are achieved
  • Liaise closely with Credit Risk, Collections and Cash Applications teams
  • Escalate issues timely in accordance with escalation policy
  • Complete adhoc duties as and when required
  • Flexibility around working hours during peak periods e.g. month end and holiday seasons
• People:
  • Promote customer goodwill through a professional interface and relationship building
• Control environment:
  • Support key controls and audit compliance activities in relation to the credit and collections function, while ensuring integrity and compliance at all times
• Process, technology and service:
  • Proactively identify process improvement opportunities and work collaboratively with the C2C Leadership team on their implementation
  • Support deployment of SAP 4 Hana and other systems to garner greater efficiency within the global cash applications function

• Other duties as assigned

Basic Qualifications:

• 1+ years of relevant accounts receivable experience
• Previous Shared Service Centre experience with multinational publicly quoted company

Preferred Knowledge, Skills and Abilities:

• Fluency in a second European language is desirable
• Third level relevant qualification an advantage
• Excellent communication skills
• Global (USA, Europe, Asia Pacific and Latin American) experience an advantage
• Proficient in MS Office applications
• Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
• Able to comply with the company’s safety policy at all times

Travel Requirements:

• A limited amount of travel may be required in the transition phase