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West Pharma Assoc AR Finance GFS 
Ireland, Dublin 
324810375

02.08.2024

Job Summary:

To position itself to meet the requirements of continuing rapid business growth and future market development, West Pharmaceutical Services have developed a transformation strategy of standardization, simplification, and centralization of global accounting operations. In accordance with that strategy, we have established a Global Financial Centre of Excellence in Dublin, Ireland. Reporting to, and working closely with the Senior Manager,Global Credit and Collectionsin this role you will support the GFS Credit & Collections departmentin the delivery of assigned accounts receivable activities.


Essential Duties and Responsibilities:

  • Deliver timely and accurate performance against assigned accounts receivable activities
    • Review and action of VFX3 to ensure correct accounting of billing documents
    • Sending of requested finance documents (invoices, credits, statements etc.) to internal & external customers
    • Process manual invoice and credit transactions as required
    • Upload invoices onto customer portals
    • Resolution of customer queries
    • Support daily cash applications when needed
    • Ensure relevant SLA’s and KPI’s are achieved
    • Liaise closely with Credit Risk, Collections and Cash Applications teams
    • Escalate issues timely in accordance with escalation policy
    • Complete adhoc duties as and when required
    • Flexibility around working hours during peak periods e.g. month end and holiday seasons
  • People:
    • Promote customer goodwill through a professional interface and relationship building
  • Control environment:
    • Support key controls and audit compliance activities in relation to the credit and collections function, while ensuring integrity and compliance at all times
  • Process, technology and service:
    • Proactively identify process improvement opportunities and work collaboratively with the C2C Leadership team on their implementation
    • Support deployment of SAP 4 Hana and other systems to garner greater efficiency within the global cash applications function
  • Other duties as assigned

Basic Qualifications:

  • 1+ years of relevant accounts receivable experience
  • Previous Shared Service Centre experience with multinational publicly quoted company

Preferred Knowledge, Skills and Abilities:

  • Fluency in a second European language is desirable
  • Third level relevant qualification an advantage
  • Excellent communication skills
  • Global (USA, Europe, Asia Pacific and Latin American) experience an advantage
  • Proficient in MS Office applications
  • Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
  • Able to comply with the company’s safety policy at all times

Travel Requirements:

  • A limited amount of travel may be required in the transition phase