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IBM Network Support Engineer 
United States, Texas, Dallas 
324243259

04.09.2025
Your role and responsibilities

Network Support Engineer, IBM Corporation, Dallas, TX (Up to 40% telecommuting permitted):

  • Automate and debug common network function.
  • Answer detailed technical questions relating to Cisco branded and Juniper branded routing and switching.
  • Determine and pinpoint design faults in pre-sales and post-sales scenarios.
  • Maintain and update environments, dependencies, and Application Programming Interface (APIs) as required.
  • Work on Webex’s and live troubleshooting.
  • Iterate on existing dashboarding and triage processes.
  • Debug proprietary provisioning automation issues with partner teams.
  • Resolve issues involving VMWare-branded NSX implementations.
  • Troubleshoot direct link product using BGP application settings.
  • Resolve issues with OSPF and OSPF distribution.
  • Analyze MSTP design and break fix any operational issues as needed.
  • Locate and resolve issues involving gateway technologies.
  • Debug routing issues between service providers.
  • Utilize: Routing Protocols (Multi-Label Packet Switching (MPLS), RSVP, LDP, MPLS traffic switching); Switching Protocols (VXLAN); Security Protocols (IPsec VPN, MSS, MTU, and GRE); Python, IDEs, JunOS, Wireshark.

Required: Bachelor’s degree or equivalent in Computer Science, Engineering or related and two (2) years of experience as a Network Engineer or related. Two (2) years of experience must include utilizing Routing Protocols (Multi-Label Packet Switching (MPLS), RSVP, LDP, MPLS traffic switching); Switching Protocols (VXLAN); Security Protocols (IPsec VPN, MSS, MTU, and GRE); Python, IDEs, JunOS, Wireshark. $113715 to $142800 per year. Full time. V203.

Required education
Bachelor's Degree
Required technical and professional expertise

Bachelor’s degree or equivalent in Computer Science, Engineering or related and two (2) years of experience as a Network Engineer or related. Two (2) years of experience must include utilizing Routing Protocols (Multi-Label Packet Switching (MPLS), RSVP, LDP, MPLS traffic switching); Switching Protocols (VXLAN); Security Protocols (IPsec VPN, MSS, MTU, and GRE); Python, IDEs, JunOS, Wireshark.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

OTHER RELEVANT JOB DETAILS

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

  • Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
  • Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
  • Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
  • Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
  • Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences


We consider qualified applicants with criminal histories, consistent with applicable law.


This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.