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Microsoft Lead Digital Enablement 
United States, Washington 
322490018

16.07.2024
Qualifications

Required/Minimum Qualifications

  • Bachelor's Degree in Business, Operations, Finance or related field AND 6+ years work experience in program management, process management, process improvement

    o OR equivalent experience.

  • Certification or training in change management methodologies, such as Prosci, Kotter, or Awareness, Desire, Knowledge, Ability and Reinforcement (ADKAR) or equivalent experience.
  • Experience working independently, proactively, and creatively, with a sense of initiative and ownership

Preferred Qualifications

  • Willingness to travel 25% of the time or more, depending on the project needs and location.
  • Hands-on experience in driving change adoption in complex matrix environments, involving multiple stakeholders, geographies, and functions.
  • Negotiation skills and ability to influence change at all levels of the organization, and overcome resistance and barriers.
  • Extensive experience with cross-group collaboration, working across diverse stakeholders to build partnerships, define benchmarks and execute initiatives.
  • Compelling storytelling and presentation skills, experience presenting to Management level audiences.
  • Highly self-directed and self-driven strategic thinker, with collaboration skills and a track record of delivering exceptional results.
  • Strategic thinking and ability to learn, understand and connect complex business models.
  • Skills in translating business needs and user feedback into clear and actionable plans, deliverables, and timelines.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until July 24, 2024.


Responsibilities
  • Develop and implement the change management strategy and plan for assigned initiatives, based on the assessment of the change impact, readiness, and risks.
  • Lead and coordinate the change management activities, such as stakeholder analysis, audience engagement and reinforcement.
  • Monitor and measure the effectiveness and outcomes of the change management interventions, and adjust the plan as needed.
  • Build and maintain relationships with leaders, project managers, and key stakeholders, and act as a trusted advisor and change champion.
  • Facilitate and support the change network, including change agents, sponsors, and advocates, and ensure alignment and collaboration across the organization.
  • Provide guidance and feedback to other change management resources and project team members, and promote the adoption of change management best practices and methodologies.
  • Contribute to the continuous improvement and innovation of the change management function and capability.
  • Embody our and