Philips Full Time-General Sales Support-Nashville TN-2025 

United States, Tennessee, Nashville-Davidson 

321215970

Full Time-General Sales Support-Nashville, TN-2025
Job Description

The General Sales Support team member is responsible for proactive inbound and outbound prospecting and lead management. This role will have a direct impact on our success by qualifying leads and uncovering opportunities, adding to the sales pipeline. You will help grow sales through creating and maintaining long-term customer satisfaction. Primary job responsibilities are to make and receive inbound and outbound calls to build strong customer relationships. You will identify opportunities within an assigned customer base and present solutions virtually by upselling and cross-selling solutions. Prospecting, qualifying, and closing new business is essential to this role.

Responsibilities

· Achieve daily, monthly, and quarterly KPI metrics

· Responsible for generating and qualifying sales leads/opportunities

· Builds relationships with prospective customers with the primary focus on the development of new and existing accounts over the phone

· Uncover ways to raise brand awareness for Philips product portfolio and gain account intelligence for new/existing accounts

· Responsible for managing the Philips relationship with customers and independently drive account needs or problems through resolution

· Meets or exceeds performance metrics set by management while also maintaining additional responsibilities

· Meet & exceed productivity outreach efforts to customers (primarily telephone and email communications)

· Incorporate Lean Thinking to generate and assist in continuous improvement projects

· Effectively utilize Customer Relationship Management (CRM) applications to document outreach efforts, account management plans, next steps/actions, and leads/opportunity notes.

· Time management is essential in this role and the ability to shift focus on inbound, outbound, and other responsibilities all while serving the needs of the customer and achieving sales funnel and revenue requirements

· Additional duties as required

As a member of the Market to Order Team, you will report directly to a Sales and Marketing Manager and Sales Support for Philips Health Systems, North America.

· Bachelor's degree or equivalent combination of education and experience

· Excellent interpersonal and communication skills

· Possess a very strong phone presence for taking inbound calls and making outbound cold calls as well as collaborating with internal stakeholders

· Ability to apply persuasive selling skills via telephone to address customer needs

· Ability to build relationships with key decision makers.

· Determine customer’s requirements and recommend Philips solutions & services.

· Presentation, Planning, and Organizational skills.

· Experience using CRM tools such as Salesforce or equivalent helpful but not necessary

· Skills with Microsoft Office Suite: Word, Excel, Outlook, and Power Point

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

• Learn more about our business .
• Discover our rich and exciting history .
• Learn more about our purpose .

In return, we offer you

The hourly pay range for this position is $24 to $28.00, plus overtime eligible. The actual base pay offered may vary depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

be provided for this position. For this position, you must reside inwithin commuting distance to Nashville.