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Key job responsibilities
· Imaging laptops for deployment.
· Receiving and storing IT assets and peripherals.
· Picking IT assets in preparation for configuration and deployment.
· Re-stocking of IT inventory locations.
· Preparation of all new hire equipment.
· Preparation of IT assets for transportation in line with IT and InfoSec policies.
· Safe handling and destruction of IT media in accordance with InfoSec policies.
· Appropriate management of returned IT assets in accordance with compute reuse, reverse logistics, and disposal processes.
· Assist other teams in the decommissioning and removal of IT assets from staff who have left the organization, transporting these assets in accordance with InfoSec policy.
· Improving existing processes and procedures.
· Developing clear and concise documentation.
· Working independently while managing competing priorities.
Physical Requirements:· Ability to stand/walk for 8-10 hours at a time
· Ability to work overtime as required
· Must be able to bend and lift equipment up to 49 lbs throughout the shift
- 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- Experience with network troubleshooting and support
- Experience in a dynamic environment with a high degree of customer service
- Ability to work independently while managing competing priorities
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
- Experience with data cabling/computer facilities maintenance
- Experience with IT asset management
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