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Responsibilities:
- All client facing (external as well as internal) portals and apps
- Define and articulate a compelling product vision and roadmap for our customer portals, aligning with Rapyd’s overall business strategy.
- Lead the end-to-end product lifecycle, from ideation and discovery to launch and ongoing product improvement.
- Effectively communicate product vision, roadmap, and progress to key stakeholders, including senior leadership, sales, marketing, and engineering.
- Collaborate closely with engineering, design, and other cross-functional teams/stakeholders to ensure successful product delivery.
- Keep up-to-date with market, industry and regulatory trends, which will drive product decisions, define opportunities as well as threats.
- Prioritise customer satisfaction and build strong customer relationships. Actively seek and incorporate customer feedback into the product development process.
- Track key product metrics and analysis data to identify areas for improvement and measure product performance.
- Experience working effectively in multicultural teams, with clients, and in global environments.