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Microsoft Senior Program Manager Mexico 319585909
17.09.2024
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As ain the Device Services team, you will join us in shaping the future of repairable devices and service offerings. You will be part of the Device Repair Operations (DRO) team within Device Services and lead cross-functional teams in the development of repair infrastructure supporting NPI programs such as Surface and Xbox. This will require close collaboration across teams encompassing development, NPI, operations, supply chain, finance, IT, and more.
Required Qualifications
- Bachelor's Degree Engineering, Supply Chain Management, or related field AND 4+ years experience in engineering, manufacturing, operations, program management, hardware development, or consumer electronics
- OR equivalent experience in engineering, manufacturing, operations or a related area.
- Extensive experience in project management, preferably in consumer electronics or related fields.
- Proven record of leading teams and delivering successful product launches.
- Effective verbal and written English communication skills and the ability to manage multiple projects simultaneously
Preferred Qualifications
- Master's Degree Engineering, Supply Chain Management,OR related field AND 6+ years experience in engineering, manufacturing, operations, program management, hardware development,OR consumer electronics
- OR Bachelor's Degree Engineering, Supply Chain Management,OR related field AND 8+ years experience in engineering, manufacturing, operations, program management, hardware development,OR consumer electronics
- OR equivalent experience in engineering, manufacturing, operations
- Experience with Microsoft hardware products or similar high-volume consumer electronics.
- Experience with the entire product development lifecycle, from ideation to field service enablement.
- Experience in hardware service business, implementation of repair and spare parts.
Program Management
Drives development operations including managing and executing development builds, driving factory, and supply chain readiness in preparation for high volume manufacturing (e.g., Surface Mount Technology, device assembly, test, and repair). Drives supply base strategy and execution (in cooperation with supply base), including defining supply base architecture, managing supply base risk, planning for dimensions of scale (e.g., geography, organization), driving to fulfill specific customer supply base and supply chain requirements, and leading execution of manufacturing plans to meet government regulations (e.g., Trade Act Assistance, location, content, and certification).
Drives timely launch communications including broad organizational communications, executive progress updates, and cross-functional alignment via product launch review.
Drives the organization through the launch of new products from One Design to many products and Customers. Establishes an effective program infrastructure incorporating the product technical requirements, program milestones, cross-functional goals, and organizational interdependencies ensuring stakeholder alignment. Drives collaborative efforts with teams both within and outside of manufacturing, including external suppliers.
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