About the Role
- - - - What the Candidate Will Do ----
- Setting and refining the engineering vision for this team and collaborating with product management to build best in class systems
- Building, mentoring and managing a strong and high-impact cross-geo team across the Bay Area and Bangalore locations.
- Managing a team of engineers across disciplines (frontend and backend)
- Collaborating with stakeholders and our customers including Product Managers and CommOps to integrate and leverage Uber's Automations for Customer support.
- Set a strong engineering culture with a focus on quality, engineering fundamentals and architecture to scale.
- - - - Basic Qualifications ----
- 10+ years of overall experience and 4+ years of experience managing teams. Experience in managing 10 or more engineers across different levels.
- Experience working with product managers and other engineering teams to identify, prioritize, and solve problems
- Experience going through the full software cycle of requirements, design, coding/testing, rollout/deploy best practices in delivering world-class software and services.
- Strong people management skills including growing and mentoring engineers and tech leads.
- A computer science, or engineering undergraduate degree or equivalent experience, including hands-on software development experience.
- Demonstrated capability of leading a diverse discipline team consisting of Backend, Frontend, and Mobile engineers.
- Experience setting up teams and managing through leaders and managers.
- - - - Preferred Qualifications ----
- Experience in building high scale sub-second latency distributed systems
- Experience in building and maintaining Platforms for customer support automation systems.
- Well versed with building automation systems for customer support
- Well-versed with Uber eco-system, development methodologies and overall processes.
- Experience in interacting with and directly reporting to higher management is a plus point.
- Experience with managing cross-geo teams.
- Familiarity and experience with new AI technologies like LLMs
For San Francisco, CA-based roles: The base salary range for this role is USD$223,000 per year - USD$248,000 per year.
For Sunnyvale, CA-based roles: The base salary range for this role is USD$223,000 per year - USD$248,000 per year.