Honeywell Customer Success Manager 

United States 

3164167

Principal Responsibilities:

; You will monitor your accounts’ health and proactively identify and mitigate churn risk, and function as a voice of the customer and provide feedback on how our solutions can better serve our customers.

Must Have

• Minimum of 10 years of experience with thorough knowledge of Service type of business and or customer success processes
• Experience working in a multi-national, matrixed organization.
• Business fluent in spoken and written English, additional languages an advantage
• Strong PowerPoint and Excel Skills

We Value

• Bachelor’s degree in business, Technology, or another related field
• Customer Success experience
• Experience with SFDC
• Experience with SAP
• Strong understanding of service business financials
• Strong understanding of digital service operations and cybersecurity threats and solutions.
• Strong understanding of service operations and its metrics, besides good knowledge on service processes, systems, and tools.
• Enthusiastic about change and change management. Able to effect change and drive results through leadership, collaboration, and influence.
• Can quickly earn the respect of internal and external customers and all levels of management by demonstrating solid knowledge and expertise.
• The ability to demonstrate energy and determination to achieve results and improvement by overcoming obstacles, remaining effective despite setbacks and challenging current thinking.
• Self-motivated with focus on results and sense of urgency
• Building Technology Projects & Services industry experience

• JOB ID: HRD233601
• Category: Customer Experience
• Location: 1405 Xenium Lane N, Suite 230B,Plymouth,Minnesota,55441,United States
• Exempt