JPMorgan Payments Senior Product Associate 

United States, Illinois, Chicago 

313211538

As a Senior Product Associate in the Set-Up & Maintenance Team, you will be responsible for structuring the core foundation workflow which enables end-to-end product configuration for client and product onboarding including rules and controls. You will be responsible for structuring a large amount of information within a process framework using a process/workflow software to create process models which can be simulated, executed and analyzed directly by the business. You will work with the to find areas where performance or processes can be improved, and help them develop strategies to stay competitive in the business.

Job responsibilities:

• Assess business requirements and make evidence-based recommendations to support workflow/process improvements
• Assess and evaluate product needs, internal workflows and business processes.
• Analyze data, reports and create process maps, incorporating and providing recommendations
• Drive the design and development of new solutions and make adjustments to development plans as needed to facilitate a successful new product rollout
• Ensure the new solution is built in modular / scalable way in order to build out the framework supporting all products and personas
• Document business process modelling activities for future reference
• Monitor detailed business analyses and collaborate with business and technology leaders to create new process designs
• Interact directly with a globally disbursed team of developers, create user stories and prioritize requirements with an agile approach
• Identify issues and own resolutions end-to-end
• Examine emerging business best practices and technological developments that can help to automate and streamline processes to help businesses perform more efficiently
• Partner with business stakeholders to determine the business goals that clients want to achieve with the workflow

Required qualifications, skills and capabilities:

• 5 years of total professional experience
• 1 year of product management experience
• Experience and passion for developing new solutions
• Innovative, curious and client centric mindset
• Ownership mentality with ability to breakdown barriers to achieve results
• Excellent interpersonal and communication skills, report writing abilities, an aptitude for analyzing data, and great business acumen