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JPMorgan Concourse Product Delivery Associate - Payments Senior 
United States, Illinois, Chicago 
397313249

08.02.2025
Job responsibilities
  • Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
  • Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements
  • Serves as a liaison between our Sales, Implementation, and Service Partners
  • Develops and maintains procedures and materials for clients, billing, compliance, complaints, sales enablement, implementation, service and vendor management.
  • Manages Incident ensuring clients, coverage teams, and internal stakeholders are aware of platform issues and resolutions
  • Supports release communications and collateral updates
  • Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
Required qualifications, capabilities, and skills
  • 3+ years of experience or equivalent expertise in product management or a relevant domain area
  • Demonstrated performance in either product management or relevant domain area
  • Experience executing operational management and change readiness activities
  • Experience in product deployment processes
  • Client facing engagement
Preferred qualifications, capabilities, and skills
  • Developed knowledge of the product development life cycle
  • Experience in the payments space