NICE Senior Cloud Network Engineer 

United States, Georgia, Atlanta 

312994310

As a Sr. Cloud Network Engineer, a Typical Day Might Include the Following:

• Implementation of Cloud service integrations for network requirements and data flows
• Implementation of AWS, VPC and VPC endpoints
• Implementation of Cloud VPN and BGP peering
• Test and turn-up of Cloud based network devices, Firewalls, Load Balancer
• Support and operate a Carrier Grade Networks
• Configure advanced routing protocols OSPF and BGP
• Support and configure SSL and IPsec VPN technologies
• Support and configure firewalls, switches and routers
• Participate in Incident, Problem, Service and Change management
• Follow the company Code of Ethics and NICE inContact policies and procedures at all times
• Communicate in an effective and professional way with customers in and outside of NICE inContact
• Be available to participate in and on-call support rotation

To Land This Gig You'll Need:

• Bachelor's Degree in Computer Science, Business Information Systems or similar field of study, or equivalent work experience required.
• 6+ years proven work related experience is required in configuration of OSPF, BGP, Layer7 switching, VPNs and VoIP related protocols.
• Understanding of Cloud Formation templates (YAML/JSON) and automation orchestrators
• Familiar with DNS and AWS Route53
• Experience configuring AWS VPC and related VPC endpoints
• Experience with AWS VPC Gateways
• Solid understanding with AWS Routing, VPNs, BGP Peering, NAT
• Advanced understanding of TCP/IP is required, including the ability to perform and analyze packet captures.
• VoIP experience is good to have, with preferred understanding of SIP Peering and Trunking.
• Ability to quickly diagnose and resolve problems is essential.
• Excellent time management skills and a Team player.
• Knowledge with network management tools and protocol
• Auditory and PCI experience a plus, with security issues/vulnerabilities and countermeasures