A Typical Day:
- Review and investigate alerts or cases escalated from various sources to provide supporting documentation and narratives to aid with determining if activities are unusual or out of character.
- Manage large volumes of incoming cases and execute decisions under pressure of tight deadlines and regulatory time frames for TMIR.
- Leverage open and closed source systems to decide potential matches in the relating queues.
- Compile appropriate case notes and other documentation to support review, completed steps, recommended determinations, etc.
- Gather relevant and applicable on and off-platform data and objective information to support a subjective determination to support a case through its lifecycle.
- Prepare detailed reporting to support independent decisions & justification for escalations and de-escalations including extensive supporting documentation and comprehensive narratives.
- Assist in the assessment of potential risks, patterns and trends based on case review and investigations completed.
- Assist and support leadership with procedure and workflow changes that may impact multiple teams and/or regions with the support of your manager.
- Identify accurately and escalate compliance risks and opportunities to the Compliance Management.
Your Expertise:
- Bachelor’s Degree or Technical Equivalent.
- 3-5 years compliance operations experience in payments, banking, or e-commerce with 1+ years working in Sanctions and PEP screening/decisioning.
- Fundamental knowledge of counter terrorist financing, anti-money laundering and anti-fraud, and anti-bribery and corruption typologies related to the payments and e-commerce space.
- Strong systems thinker.
- Superior communication skills both written and verbal.
- Strong ability to think clearly and rationally in order to understand logical connections between various data points.
- Strong problem solving skills with an emphasis in adaptability and resilience. ● Ability to clearly articulate complex case patterns.
- Ability to gather objective information and make a subjective determination and be able to defend that determination both verbally and textually.
- Ability to work closely and build trust with your team and other teams. ● Exceptional organization and process management ability.
- High level of personal integrity, interest in payments as evidenced by related work experience, proven dedication to excellence, leadership qualities and a flexible, creative, innovative approach to problem solving.
- Ability and desire to work in a fast-paced environment.
- Familiarity with SQL, excel and data querying skills is a huge preference.
Hybrid Work Requirements & Expectations:To support productivity and maintain a professional hybrid work environment, employees are expected to adhere to the following:
- Workspace : A dedicated, quiet, and private workspace free from interruptions and external noise
- Internet Connectivity : During the working hours, maintain a minimum and consistent internet speed of 10 Mbps on your official devices to ensure reliability for work-related tasks, including calls and virtual meetings
- Professionalism: Employees must remain fully engaged, respectful, and maintain a professional presence during virtual meetings, with video participation required unless otherwise approved.
- Confidentiality & Security: Employees are responsible for protecting Airbnb’s Intellectual Property and Confidential Information. Work-related activities, including calls and meetings, must not be conducted in public places, while traveling, or in any setting that may compromise confidentiality or work quality
Offices: Gurugram, India