Capital One Customer Development Consultant Sales Business Cards & Payments Hybrid 

United States, Texas, Plano 

312449278

The Role:

As a, you will play a key role in identifying opportunities and providing direct support to our customers.

General Responsibilities:

The goal of this individual is to
execute call campaigns, engage customers to speak further about complex opportunities and take action in real-time.

• Develop subject matter expertise on the Business Cards & Payments product suite in order to effectively problem solve, cross-sell or pitch a solution that meets the client’s needs

• Use judgment to identify the appropriate path to embark on with the client and engage partners or leadership as needed

• Utilize various forms of communication including, but not limited to email, phone and direct mail

• Develop, manage and maintain relationships with field teams across Business Cards & Payments

• Work independently and seek out feedback and data to reflect on and improve your own performance

• Be compliant with all Capital One protocols and client activities

• Maintain and update the CRM system

:

• A strong interest in sales and desire to continue learning and growing in a sales based environment

• A proven track record of successful face-to-face or phone based sales and client management experience

• Drive, focus, independent thinking, and the ability to work autonomously

• Influential communication skills (both written and verbal), ability to quickly move key decision makers through a change curve via a proactive phone based approach

• A consultative mindset and the ability to adapt to an ever changing environment

• Real-time effective utilization of judgment and problem solving skills

Basic Qualifications:

• At least 2 years of sales or client management experience

Preferred Qualifications:

• Bachelor’s Degree or military experience

• 2+ years of business to business sales experience

• 2+ years of experience working within the financial payments industry