SAP SAP iXp Intern - Service Delivery Excellence Newtown Square PA 

India, Karnataka, Bengaluru 

311083420

Three reasons to intern at SAP

1. Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.
2. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.
3. Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

What you’ll do

Expected Start Date: April 2025

Contract Duration: 6 months

Work Hours: 40 hours per week; Full-time

Your key tasks will be:

• Enhance documentation (e.g. SDE Homepage)
• Maintain and update existing CRM service orders
• Scan the VPR Inbox and assign tasks
• Track and manage critical scheduling and staffing conversations
• Evaluate incoming change requests, implement the necessary changes and determine next steps
• Coordinate staffing procedures across global teams / organizations
• Oversee the Team Inbox and distribute tasks among team members
• Schedule meetings and take minutes/actions
• Use Dashboards, SAP Analytics Cloud (SAC), and SAP CRM to generate weekly backlog reporting
• Analyze data in CRM (e.g. search for isolated service orders)
• Contact Technical Quality Manager (TQM) for status updates (e.g. confirmation of GoLive)
• Review and validate service order configuration
• Participate in team meetings, review the ongoing patterns and trends of work and propose potential mechanisms for improvement
• Testing new App’s on the basis of test cases
• Participate in team meetings, review the ongoing patterns and trends of work and propose potential mechanisms for improvement, automation, and simplification

What you bring

We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

Eligibility: Must be currently enrolled, or recently graduated (start date must be within 6 months of graduation date) from a coding academy/bootcamp, apprenticeship, associate, bachelor’s, master’s or JD/PhD program

• High sense of data quality
• Strong teamwork and collaboration skills
• Effective written and verbal communication skills
• High organizational skills
• Out-of-the-box and innovative thinker
• Analyze and improve data quality and technical accuracy
• Able to recognize key elements of data for transparent reporting and simple information design
• Experienced in Microsoft Excel, Word, PowerPoint, SharePoint, MS Teams, Outlook
• High level of personal responsibility and due diligence (i.e. following up on tasks)

We win with inclusion

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