Truist Sales Acquisitions Specialist 

United States, Virginia, Richmond 

310765551

Regular or Temporary:

English (Required)

1st shift (United States of America)Responsible for the efficient and accurate transfer of loan acquisition and sale data and documents associated with mortgage servicing transfers. Act as first line of defense to maintain compliance with deal commitments and regulatory guidelines.

Essential Duties and Responsibilities

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

Ensure regulatory communications are issued timely to clients impacted by servicing transfers Update appropriate internal and external systems of record to ensure accurate loan level data, required for a servicing transfer, is retained Update appropriate internal and external systems of record to ensure documents, required for a servicing transfer, are retained or transferred Seek and obtain investor authorization for servicing transfers within investor instructed timeframes Stay current on timeline expectations for each individual transfers Identify and communicate adverse issues, trends or inefficiencies to management and other lines of business along with proposed solutions; contribute to agreed upon resolutions. Build and maintain relationships with internal and external business partners, managing expectations and accountability All other duties as assigned.

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• College degree or comparable education and experience
• One to two years of mortgage, banking, banking operations, or comparable education
• Proficiency with Microsoft Office suite of products to include Word and Excel

• Two or more years of retail banking, banking operations, or experience in a law firm or corporate setting
• Strong research and investigation skills

• Proficiency with banking software, deposit account systems, or mortgage servicing systems
• Excellent written and oral communication skills
• Ability to prioritize a significant volume of work with simultaneous deadlines
• Strong organizational skills and attention to detail
• Ability to work effectively in teams and independently and make effective decisions consistent with role and responsibilities

***In office 4 days a week 1 day remote 1st shift.

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Visual / Audio / Speaking

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

þ Travel

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