Microsoft Global Critical Environment Application Service 

Taiwan, Taoyuan City 

309860846

As a Global Critical Environment Application Service Engineer - Electrical Power Monitoring System you act as the subject matter expert of the data center Electrical Power Monitoring System (EPMS). You will be responsible for application support, service management, troubleshooting, maintenance, upgrades, optimization and security of the control system. You will be required to analyze controls monitoring data to proactively identify issues and provide optimization to controls standards to increase availability, efficiency and sustainability. You will be responsible to manage or support global service of the third party controls vendors, driving improvements to the systems and evaluation of new products. In this role you will be part of the globalteam, where you can work with a technically diverse team to learn and contribute to many aspects of control systems – execution, telemetry, security, service, operations and optimization. This is a flexible role allowing you to fully work remote.

Required/Minimum Qualifications

• Bachelor's Degree in Electrical Engineering, Controls Engineering, or related field AND 2+ years technical experience in EPMS software engineering, EPMS service engineering, or EPMS systems engineering
  • OR equivalent experience
• 2+ years of experience with Schneider Electric or Eaton power management software

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred/Additional Qualifications

• Bachelor's Degree in Electrical Engineering, Controls Engineering or related field AND 5+ years technical experience in EPMS software engineering, EPMS service engineering, or EPMS systems engineering
• Mission Critical facility experience
• Human Machine Interface (HMI) development in Electrical Power Monitoring Systems (EPMS)
• Experience with BACnet, IEC61850, OPC UA, and/or SNMP communication protocols
• Ability to manage, prioritize and execute multiple concurrent mission-critical infrastructure projects
• Ability to balance competing demands for resources, adapt to changing priorities, and deliver projects on-time and in adherence to deadlines

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

• Troubleshoot issues within the EPMS and deploy appropriate fixes to resolve root cause(s).
• Track and implement engineering improvements for the EPMS, including programming updates, software upgrades, executing new standards, and retrofits.
• Track and implement security improvements or fixes.
• Share insights and best practices to improve development and operations of system, platform, or product components while maintaining application quality and availability.
• Participate in design reviews and contribute to EPMS improvements with awareness of cost management.
• Monitor, analyze, and utilize telemetry data to identify patterns that impact the system, enabling data reporting or telemetry.
• Implement reliable, scalable, and high-performance EPMS solutions across teams and regions.
• Embody our and