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Key Responsibilities:
Monitors daily the team’s performance, ensures direct reports meet their individual tasks, deadlines and perform to established standards.
Coach and mentor staff to ensure each team member excels individually and engages and motivates the team to work together towards the success of a common goal.
Acts as first escalation level and solves as quickly as possible, including root cause analysis and process improvement based on findings.
Evaluates and reports performance of service and takes corrective actions when needed.
Replicates HR administrative and Payroll best practices across countries within the team and ensures that process documentation is continuously updated.
Ensures that HR administrative and Payroll services are processed in accordance with established procedures along with all legislative compliance requirements.
Ensures adherence to Internal Controls, other guidelines and supports internal & external audits.
Build & maintains long-term relationships with internal or external customers & key stakeholders (e.g., HR Directors, COEs, Rewards, Talent Acquisition, HR Data, H2R HXM, etc.).
Support ongoing outsourcing relationship with Payroll vendors in the region
Support implementation of Hire to Retire Strategy regarding tools, programmes, and processes on a regional level.
Creates and implements realistic goals for the team in alignment with GBS strategy.
Develop and implement best practices, key performance indicators and SLA metrics for Spain.
Maintains confidentiality of any private employee information, any proprietary information and ensures HR and Payroll information is secure.
Team focus aligned to customer service excellence and continuous operational improvements.
Create ad hoc reports/ reporting and analyze data, both for internal management and for external authorities / agencies to meet legal obligations.
Participates in internal and cross functional projects as required.
Act as a role model in compliance with the relevant laws and regulations as well as adidas’ Fair Play Code of Conduct and other internal policies and company agreements.
Act as Global Audit Report Champion for Spain.
Act as a SPOC for external auditors.
Support HR Partners and Finance Stakeholders in the review of OWM and TCoE reports
Support NTP team in Benefits tender as a local contact person for the GBS H2R team
Key Relationships:
GBS Operations and Process Excellence teams
Employees
External authorities, consultants, and suppliers
HR Experts: Rewards, Mobility, Talent and Learning
HR Partners
Legal department
Payroll Vendors
Finance Department
Knowledge, Skills and Abilities:
Good level of affinity to and experience with Business computing solutions, ideally with SAP HR and Success Factors
Very good analytical skills and detail-oriented work style
Team player mentality
Strong customer focus and service minded
Experience in leading and managing teams and ability to lead by example as well as ability to prioritise team’s workload to provide excellent customer experience having high volume administration to execute
Ability to work under pressure as well as prioritizes and completes tasks in order of importance
Good understanding of legal and tariff regulations
University degree in Business Administration/Finance or similar
Proven work experience in people management / demonstrated ability to manage a small-sized team
Broad and deep theoretical understanding of job function
Excellent command of English
Strong experience with Business computing solutions, ideally with SAP HR tools
Strong knowledge of MS-Office applications
Specialized skills in work area - Broad knowledge in functional area
Proven work experience withPayroll Vendors
Requisite Education and Experience / Minimum Qualifications:
or similar
Proven work experience in people management / demonstrated ability to manage a small-sized team
Broad and deep theoretical understanding of job function
Excellent command of English & Spanish
Strong experience with Business computing solutions, ideally with SAP HR tools
Strong knowledge of MS-Office applications
Specialized skills in work area - Broad knowledge in functional area
Proven work experience with Payroll Vendors
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