IBM Process Delivery Specialist - Lead Cash Payroll 

Philippines, Quezon City 

308540364

• Dispatching work requests and cases
• Dispatching transactions while identifying correct owners
• Monitoring and closing of dispatched transactions
• Tracking of work requests, cases and transactions received and dispatched
• Performing simple transactions
• Performing volume driven transactions
• Make decisions based on document business process
• Perform controls and peer to peer validation
• Compilation and processing of transactional Payroll Data. This requires teaming/collaboration with other teams that deliver payments/deductions via payroll.

Required Technical and Professional Expertise

• Candidate must possess at least a Bachelor’s/College Degree, preferably Human Resources or equivalent
• Similar work experience of at least 1- 2 years especially in a BPO or similar fast-paced setting
• Good English Communication (verbal & non verbal)Skills
• Amenable to working in shifting/night schedule
• Intermediate in MS Excel

Preferred Technical and Professional Expertise

• ERP working experience
• Ability to prioritize tasks, manage multiple priorities and tight deadlines
• Highly organized, analytical, results-oriented and has keen on details