Bachelor's degree or equivalent practical experience
Experience with performing component-level repairs on IT equipment
Experience diagnosing and troubleshooting one of the following: operating systems and computer/server hardware or networking protocols
Ability to travel up to 20% of the time internationally
Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
Preferred qualifications:
Completion of the online Google IT Support Professional Certificate program
2 years of experience diagnosing and troubleshooting one of the following: operating systems and computer/server hardware or networking protocols
Experience working within a data center or network operation center environment
Ability to collaborate and partner with teams to overcome challenges
Ability to adapt to changes in a dynamic work environment