EY Experience Management Assistant Junior - EY Global Delivery Services 

Argentina, Autonomous City of Buenos Aires, Buenos Aires 

306119869

xperience ManagementAssociate

In Experience Management we support the business in order to identify the right person, at the right time, in the right place to ensure our people, teams and clients are successful. In this position you will be responsible to match resource needs with availability, while taking into consideration skills required, personal preferences of individuals, and the overall engagement risk. This entails coordination with other experience managers and client service leaders to balance workloads and address staffing needs as required

The opportunity

As a part of a team, you will act as a Resource Manager to provide consistent, high quality services to key individual stakeholders.

Responsibilities

• Ensureresource schedules are timely and accurately updated on theschedulingtools
• Optimize resourceutilization through effectivescheduling strategies
• Develop a strong business continuityframework forself and team
• Developstrong workingrelationshipswithclient servers aswell as with experiencemanagementteamsonshore.
• Independently responds to EM and internal client’s ad hoc reporting requests while also being responsible for producing reoccurring reports within agreed upon deadlines

Toualifyortherole,oumusthave

• 1-3 years of experience
• Advance English level
• Intermediate working knowledge of Excel

Sills and attributesforsuccess

The role requires someone who can manage a number of concurrent activities, with strong multi-tasking, prioritization, organizational and time management skills.

• Strong communication (English language verbal and written), presentation, and interpersonal skills, including development of structured arguments.
• Willingness to contribute to a team-oriented environment and ability to work cooperatively with other teams across borders and cultures
• Strong time management and analytical skills.
• Positive attitude and ability to excel under tight timelines.
• Quick decision-making ability to accommodate real time staffing changes/requests.
• Strong execution skills with focus on meeting timelines and delivering highest quality service.
• Attention to detail.