Bank Of America Lead Operations Representative Cash Management Payments Services 

China, Guangdong Province, Guangzhou City 

303152504

Responsibilities:

• Conduct document checking for FCY and LCY business and complete payment process in bank system with timeliness and accuracy.
• Be familiar with regulator (SAFE and PBOC) requirement and internal policies and procedures on payment process and compliance document checking requirement.
• Prepare data of Guangzhou local regulatory reports to ensure timeliness, completeness and accuracy of regulatory reports.
• Timely update reporting procedures to reflect the latest changes implemented.
• Conduct QA/Day 2/Self-inspection for FCY/Cross Border RMB payments or regulatory reports per routine schedules or ad-hoc request from either internal or external.
• Closely communicate with other teammates and business partners including Client Service, frontline, GPS, Compliance, Tech etc. to solve problems effectively.
• Closely communicate with all clients for their enquires and solve problems effectively and professionally.
• Comply with all applicable regulations ,rules, codes, guidelines and standards set by regulators and the Bank and carry out duties with high integrity.
• Other ad-hoc tasks assigned by supervisors /team manager, such as project, health check, regulatory survey, etc.

Skills:

• Be familiar with regulations on domestic/cross-border RMB payment process and relevant reports.
• 2+ years of direct working experience in banking operations and/or regulatory reporting.
• Strong commitment to providing high standards of quality operational deliverables.
• Resilience and can work under pressure.
• Ability to communicate effectively with internal and external business partners/regulators.
• Self-motivated, meticulous, energetic, well-organized, strong ownership.

• Good verbal and written communication skills and effective interpersonal skills.
• Comfortable with ongoing change and learning new processes/technology.
• Must be flexible and adapt quickly to change.
• Ability to multi-task and meet specific performance goals.
• Good in the use of Microsoft Office product suite, including Excel, Word, PowerPoint, OneNote and outlook.