JPMorgan Business Banking Marketing-Social Ambassador -Senior Associate 

United States, Delaware, Wilmington 

296904907

As a Student Ambassador on the Business Banking marketing team you should have experience with program management and employee advocacy with strong knowledge of LinkedIn best practices. You will support the launch, training and ongoing content strategy for the social ambassador program. You’ll partner with internal stakeholders to create a smooth onboarding process, including providing internal education and guidance, holding training sessions and building out a first class LinkedIn ambassador program, while adhering to the controls and guardrails we have in place to protect employees at the firm.

Job Responsibilities:

• Support the launch Chase for Business social media ambassador program
• Assist in building out operating procedures that include retention and risk and control requirements
• Manage the day-to-day communications with ambassador program participants
• Build and manage trainings and maintain onboarding documents and project plans
• Manage employee onboarding, offboarding, and continuous education of ‘what works’ on LinkedIn
• Analyze program reporting and measure effectiveness in order to inform the evolution of the program
• Support the establishment of social media content strategy including pillars, content recommendations and KPIs
• Manage necessary content review and approvals with legal and compliance
• Partner with marketers and communicators to identify content opportunities that support key business needs and tell the Chase for Business story
• Pitch creative ideas and help carry them from concept to execution to

Required qualifications, capabilities and skills:

• 3-5+ years of relevant experience building or supporting social media employee advocacy or ambassador programs
• Experience with content or social media strategies
• Exceptional communication skills – both verbal and written – with the ability to tailor approach based on audience
• A passion for keeping up to speed on the social media landscape and how employees can use it to build their brand
• The ability to cultivate relationships across teams in marketing, communications and the broader Chase ecosystem
• Effectively communicate on project timelines, status and results
• Strong ability to problem-solve and think critically
• Team player with enthusiastic attitude and entrepreneurial spirit. Eager to learn, have fun, contribute and make an impact
• Ability to self-motivate, work well across teams, work on multiple projects at the same time, and produce high-quality work
• Excellent organizational skills with the ability to multitask and prioritize high volume, high priority initiatives
• Proficiency in Microsoft Office, e.g. Word and PowerPoint

Preferred qualifications, capabilities and skills:

• An understanding of regulatory and legal guardrails and policies within financial services is preferred
• Confidence to pitch fresh ideas, think creatively, and identify solve problems
• Executive presence and public speaking capability

**Please note, we are back in the office in a hybrid model (3 days a week) we will not consider 100% remote or other locations if not listed on this requisition