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Uber Account Manager Uber Business 
United States, West Virginia 
296325892

24.06.2024

What You'll Do

  • Work with the Account Executive team to develop improvement plans and ensure a seamless transition from Sales to Account Management.
  • Drive revenue for Uber for Business throughout the post-sales lifecycle: increase overall ridership and product utilisation, upsell new products and services, identify and close new business within existing accounts, convert to multi-year agreements, and minimise churn.
  • Meet or exceed all assigned expansion/upsell/retention revenue targets.
  • Develop excellent relationships with key clients, providing: recommendations and advice around best practices, guidance during new product/feature launches, help resolving any product issues or concerns and driving new growth.
  • Communicate effectively and efficiently via phone, email and in-person meetings.

Basic Qualifications

  • At least 2 years of B2B client benefit or account management experience
  • A history of client success and the ability to consistently exceed KPIs, revenue targets, and company goals
  • Excellent communication and interpersonal skills, with the ability to persuasively communicate recommendations and effectively champion customer needs
  • To be resolute and excited about a fast-paced team environment
  • An ability to resolve problems, adapt, and grow quickly as we build the Client Success organisation

Preferred Qualifications

  • Excellent use of insights and reliability around data-driven decision making
  • Excellent organization, project management and time management skills, the ability to take initiative

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .