Philips General Sales Support-2 

United States, Tennessee, Nashville-Davidson 

295943198

General Sales Support-2

Your role:

• Achieve daily, monthly, and quarterly KPI metrics
• Process Medical Consumable Supplies (MCS) orders via phone & email
• Respond to customer inquiries related to order tracking, shipping info, part availability, etc…
• Provide a high level of customer service & support from order entry to delivery
• Process orders on the Integrated Client (SAP) system, ensuring proper configuration, sales quota management assignment, appropriate order history as it pertains to the integrity of the order
• Be the main point for customer inquiries relating to all types in inquiries such as order pricing, order status, returns and product information for consumables and some Capital Equipment.

You´re the right fit if:

• You have an excellent interpersonal and communication skills
• You possess a very strong phone presence for taking inbound calls and making outbound cold calls as well as collaborating with internal stakeholders
• You have ability to apply persuasive selling skills via telephone to address customer needs
• You have a bachelor’s degree.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this .

How we work together

This is an office role.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

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US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

within commuting distance to Nashville, TN