Informatica Strategic Account Manager FSI Central - 

United States 

293670651

ESSENTIAL DUTIES & RESPONSIBILITIES

• Expands sales within existing and/or new accounts while building relationships with key decision makers.
• Develops and executes a strategic and comprehensive business plan for each account, including identifying core customer requirements and mapping the benefits of Informatica's solutions to customer business requirements.
• Timely documentation within CRM / Marketing software of customer contact and activity data is required of this role (e.g. names, titles, contact information, opportunity value, product information, sales stages, probability, business pain, firm-future commitments, etc.).
• Accountable for accurate forecasting, regular quarterly revenue delivery, and the implementation of agreed account and business plans.
• Collaborates with Marketing to develop an effective plan for the accounts, to include events, seminars, and roadmap sessions.
• Promotes Informatica's products, maximizes brand recognition and mindshare at all levels, and publicizes success stories.
• Provides customer feedback to internal stakeholders for product, systems, and process improvements.
• At this level, incumbents will have subject matter expertise in selling the company's products and services.
• Assigned accounts are the largest and/or the most complex in nature, where assigned quota is typically highest among the portfolio sales role levels. (Size of quota may be relative to complexity and nature of account set.)
• Incumbents routinely sell-to and interact with the senior-most customer executive and CXO-level decision makers.

KNOWLEDGE & SKILLS

• Holds broad expertise or unique knowledge to contribute to development of company objectives or to achieve goals in creative and effective ways.
• Extensive industry knowledge and understanding of a customer's decision-making process, goals, strategies, and business objectives.
• Exhibits confidence and expertise with presentations, customer service, financial/business acumen, and negotiation skills at all levels of customer engagement.
• Holds a complete understanding and can articulate upon the business and technical contexts of key accounts.
• Authoritative leader by example on accounts and compels others to get on board.
• Mentors others at consultative effectiveness and establishing trust with internal and external customers.
• Deep functional knowledge of hybrid deployment of software solutions, Data Warehousing, Database, and/or Business Intelligence software concepts and products.

EDUCATION & EXPERIENCE

• BA/BS degree or equivalent educational background is preferred.
• 12+ years of relevant professional experience