Salesforce Lead Employee Success People Consultant 

Colombia, Bogota 

293628878

Job Category

Job Details

Key Responsibilities:

* Partner with ESBPs to support and lead ES cyclical programs at the regional and country level.
* Support, drive, analyze and provide data-driven insights to guide ES programs such as Talent Review, Performance Management, Compensation Planning, Business Reviews, and ad hoc reporting needs, working in close partnership with ESBPs.
* Conduct audits and process reviews to ensure program efficiency and compliance with local labor regulations.
* Serve as the primary ES point of contact in the country under the direction of the country/regional ESBP, collaborating with ESBPs and cross-functional teams to drive country-specific initiatives, enhance employee engagement, ensure compliance, and provide comprehensive ES support.
* Collaborate with One ES (CoEs and other ES teams) to drive the success of HR initiatives in LATAM while ensuring alignment with global HR strategy.
* Engage with the Global ESPC community, facilitating the exchange of best practices and supporting knowledge sharing.
* Develop and prepare content for ES and Business QBRs (Quarterly Business Reviews).
* Build and maintain positive relationships with people managers, providing HR Mentorship and tailored support.
* Proactively identify organizational trends and deliver insights to leaders on org health, engagement, and retention.
* Mentor and onboard fellow ESPCs, sharing expertise and fostering team collaboration.

Key Behaviors & Expectations:

* Experience: 5-7 years in HR roles, ideally within fast-paced, multinational environments.
* Tech & AI Literacy: Strong ability to learn and leverage HR technology and AI-driven tools, to enhance HR processes.
* Data & Analytics: Strong ability to manage, analyze, and interpret complex data sets, translating insights into meaningful business recommendations.
* Communication: Excellent ability to present information persuasively and collaborate effectively across different levels of the organization.
* Business Acumen: Deep understanding of HR standard methodologies in Chile/Colombia, including labor laws, talent management, and compensation strategies.
* Project Management: Strong multitasking skills, with the ability to lead HR projects while ensuring alignment with business priorities.
* Confidentiality & Integrity: Proven ability to handle sensitive data and maintain discretion in all HR matters.
* Self-Starter & Problem-Solver: Proactive mindset with the ability to navigate complexity and drive significant impact.
* Cultural Adaptability: Strong understanding of Salesforce’s culture, with the ability to tailor HR strategies to local needs while aligning with global goals.
* Language: English proficiency, Portuguese is a plus.

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