Nvidia Senior Customer Technical Program Manager - Data Center 

Japan 

291427549

Success will depend on a data driven mentality, excellent program management skills, extraordinary executive report and communication level, and a motivation to achieve results in a fast-paced environment. The role requires a strong leader who can prioritize well, communicate clearly and compellingly and who understands how to drive a high level of focus and excellence within a team with good solid understanding of Data Center technologies such as Servers, CPUs, memory, interconnect, networking, and storage.

What You'll Be Doing:

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Implement the plan you craft by: scoping the project, identifying and assembling the core support team, formally kicking off the project with customers, developing a joint project schedule, supporting the design-in effort by providing technical collateral/tools, leading engineering design reviews, ensuring the implementation of any customer-required features, driving resolution of any blocking issues/bugs, and ensuring timely production deployment.

• Translation of customer requirements into specific tasks and assignment of those tasks to relevant functional areas should come second nature to you.

• Collecting, prioritizing, tracking, and driving customer-reported issues to resolution/closure is a key focus of this role.

• Clearly and thoughtfully communicate issue status to the customer and to internal senior executive teams.

• Work closely with engineering, operations, quality, product management, and sales teams to resolve technical and logistical issues, set correct expectations and keep the scope of the projects on a track to successful execution.

• Effectively organize and lead complex technicalengineering-to-engineering(hardware and software) discussions.

• Correctly represent the urgency of issues and raise them (internally and/or externally) as appropriate.

• Regularly communicate executive level program report status and key issues to management.

• Develop a close working relationship with customer development teams and use creativity to find solutions to their issue.

What We Need To See:

• BS/MS Engineering or Computer Science (or equivalent experience).

• 8+ years in a high-tech electronics industry with a focus on complex customers program/project management.

• Experience and therefore deep customer savvy born of running significant and complex Data Center programs, especially with strategic customers with large Data Center deployments.

• Strong technical savvy, including server development and datacenterqualification/deployment.

• Supreme leadership skills across broad and diverse functional teams

• Strong technical background and experience working with customers in Data Center/Edge Clouddevelopment/deploymentenvironment.

• Experience leading key strategic projects.

• PMP, Scrum Master certification is a plus.