JPMorgan Business Risk & Controls Lead Operations - 

Poland, Masovian Voivodeship, Warsaw 

29065150

Job responsibilities:

• Develop and support a proactive risk and control culture within our digitally-managed business that leverages distributed interaction among peers to manage proven risk and control evaluation strategies as well as sound change management protocols
• Overlay technology, process management and operational risk skills to develop, maintain and test operational controls libraries
• Review and analyse program-related data frames (e.g., KRIs/KPIs) to proactively identify existing and emerging operational risks to business-related programs and strategies
• Provide leadership support for the end-to-end execution of the Control and Operational Risk Evaluation (CORE), including identifying control gaps, weaknesses and resolutions in order to reduce financial loss, regulatory exposure, and reputational risk
• Create an inner join with control colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators, and technology control functions to further establish and maintain business relationship loops
• Lead and develop a team of CM professionals in the operations and servicing space

Required qualifications, capabilities, and skills

• Experience in controls, audit, quality assurance, risk management, or compliance within financial services
• Proficient knowledge of control and risk management concepts with the ability to design, create and evaluate the operational risk and control environment in conjunction with business partners
• Significant experience in Customer Service and Banking Operations.
• Fluency in English

Preferred qualifications, capabilities, and skills

• Experience working and efficiently delivering in an information technology area / environment is a plus (E.g. IT Auditing, Programming Controls, Data Management and Governance or the like)
• Ability to analyse data-managed situations to formulate appropriate conclusions Understanding issue root causes as well as identifying control gaps and weaknesses
• Ability to make objective and informed decisions based upon current data as well as justify decision making to influence stakeholders
• Clear and concise write-up of risks, issues, root causes, remediations, risk mitigants and control enhancements
• German language skills