Capital One Director Project Management 

United States, Virginia, Arlington 

290534843

Senior Associate, Customer Marketing - Card Partnerships (Hybrid)

Responsibilities:

• Partner with Manager, Customer Marketing to develop new marketing strategies designed to increase engagement and spend among existing Partnerships customers, identifying new opportunities based on business or customer needs

• Review performance, identify opportunities for improvement or testing, building out a learning agenda and executing

• Leverage customer insights, performance results, and creative thinking to set clear goals and devise effective marketing campaigns.

• Lead the cross-functional group of associates responsible for delivering new use cases, including Creative, Segmentation, email coding and channel delivery to manage end to end delivery.

• Partner with Product to ensure capabilities are being developed to meet team/customer needs, as needed.

• Identify potential impediments to problem solve autonomously with teammates or escalate to leaders for help as necessary.

• Merchandize and socialize marketing & business results with broader stakeholder groups across the Partnerships, Card, and Enterprise.

• Leverage customer insights & performance results to identify opportunities to optimize marketing programs via creative testing or adopting new capabilities.

• Collaborate with multiple cross-functional teams including analytics, research, operations, legal and client/partner.

The Ideal Candidate:

• Demonstrates strong curiosity, ability to learn quickly, and think creatively to uncover and apply actionable consumer insights.

• Has experience with cobrand credit card marketing for partner or financial institutions, or similar experience.

• Has a passion for leveraging data, metrics and insights to drive results and learnings.

• Can manage the details of multiple projects, deadlines and changing priorities, while maintaining excellent and accurate work.

• Thrives on collaboration, the opportunity to build in white space and the drive for results.

• Is a highly effective communicator who can influence internal decision makers with formal recommendations and informal networking.

• Proactive in identifying opportunities and improvements

• Ability to easily pivot in an environment with shifting priorities

• Maintains an understanding of external environmental trends, industry trends, competitor trends to spark fresh ideas and ensure team capabilities can meet the evolving marketplace.

Basic Qualifications:

• Bachelor's Degree or Military experience

• At least 2 years of experience in marketing or project management

• At least 2 years experience in planning, executing and analyzing marketing programs

• At least 2 years of experience managing creative processes, partnering with creative teams and developing creative optimization frameworks

Preferred Qualifications:

• At least 2 years in financial services industry

• At least 2 years in retail industry

• At least 2 years in brand management

Chicago, IL: $86,000 - $98,200 for Sr. Associate, Marketing McLean, VA: $94,600 - $107,900 for Sr. Associate, Marketing Richmond, VA: $86,000 - $98,200 for Sr. Associate, MarketingThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.