Amazon Manager Account Management Amazon Shipping 

United States, Illinois, Chicago 

290210077

Key job responsibilities
• Drive revenue, adoption and market segment share for our product
• Earn trust of customers and recommend product solutions that fit their business needs
• Measure performance, articulate root-cause analysis and make recommendations for improvement areas
• Relay market needs and customer feedback to internal Amazon teams including Product Management and Technical
• Create program goals and metrics, track progress and manage through obstacles to achieve your objectives
• Assess risks, anticipate challenges and provide escalation management when necessary
• Meet or exceed targets for customer and/or feature spend adoption
• Build, lead and inspire a team of Account Managers (AM)

- 5+ years of developing, negotiating and executing business agreements experience
- Bachelor's degree
- Strong verbal and written communication skills with an ability to work and thrive in ambiguity, at a rapid work pace.
- 5+ years of professional or military experience

- Experience defining and driving complex program initiatives with customers
- Experience with sales CRM tools such as Salesforce
- 5+ years of business development experience as an individual contributor
- 2+ years of people management experience
- Experience working with engineering and product teams to influence product improvement