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JPMorgan Operations Automation Senior Associate India, Karnataka, Bengaluru 290100212
09.03.2025
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As an Operations Automation Senior Associate within the Operational Function team, you will be responsible for conducting independent intelligent automation and business analysis. Your role will involve gathering requirements, translating process improvements, and devising solutions for operational efficiencies. You will also be tasked with executing and implementing automation and digitization strategies to deliver the outcomes of automation in support of the Operations function.
Job responsibilities
- Engages with stakeholders to support all aspects of process automation engagements including requirements gathering, solution architecture, solution development, testing, deployment, and continuous improvement while adhering to the firm’s standards, controls, and intelligence automation solutions governance
- Implements the operational automation strategy involving intelligence automation tools and works with technology to create the required infrastructure to support the capability of low-code automation
- Utilizes intelligent automation solutions to allow the team to automate functions and deliver benefits in capacity creation, risk reduction, and streamlining of operational processes
- Coaches and mentors less experienced team members on automation tools and potentially creates and/or delivers training curriculum and courses around workflow automation
- Identifies and collaborates with key stakeholders on Objectives and Key Results (OKR), Key Performance Indicators (KPIs) and/or metrics to deliver benefits from operational automation
Required qualifications, capabilities, and skills
- 5+ years of experience and proven ability to gather and analyze complex data and develop accurate conclusions with sufficient comprehension of the business to understand risk implications
- Intermediate experience using Microsoft Office suite
- Sound knowledge of one or multiple intelligence automation applications and or programming languages
- Experience with consistent collaboration across all levels of the business
Preferred qualifications, capabilities, and skills
- Bachelor's or higher degree
- Advanced skills and an understanding of business analysis, design, development, testing, and deployment
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