JPMorgan Operations Automation Associate 

India, Maharashtra, Mumbai 

728319657

As a Operation Automation ASsociate within our Regulatory Operations CoE team, you will be dedicated to automating and optimizing reports for the RegOps Center of Excellence. You will achieve this through both strategic and tactical solutions, utilizing a variety of Business Intelligence (BI) tools to create low-touch processes that enhance regulatory reporting. Your efforts will focus on mitigating risks and delivering efficiencies by improving reporting processes.

Job Responsibilities

• Manage stakeholder expectations effectively and facilitate decision-making by providing the right level of information and timely escalation when required.
• Ensure all process and supporting documents (SOPs, FSLAs, Service Requests, IAS charters) are maintained up-to-date, and all escalations are done on a timely basis.
• Collaborate cross-functionally to efficiently cater to Business deliverables.
• Drive change management projects and new reporting requirements independently.
• Provide ad-hoc data support upon request by the business.
• Ensure accurate and timely resolutions of all queries.
• Engage in continuous learning and upskilling to effectively contribute towards business deliveries.
• Exhibit a proactive approach towards identifying problems and solutions.
• Demonstrate ownership in ensuring the completion of assigned projects in a timely manner.
• Articulate problem statements and solution strategies impactfully.
• Plan and report the status of ongoing projects and tasks to senior management.

Required qualifications, capabilities and skills

• Possess 5+ years of financial services experience in areas like Private Banking, Reporting, Intelligent Automation, and Process Improvement.
• Demonstrate strong expertise in BI tools such as Alteryx, UiPath, Tableau, Signavio, and Python.
• You must hold at least a Bachelor's degree or above
• Showcase strong data analytical skills and a financial services or business consultancy background.
• Demonstrate a track record of setting and achieving challenging goals, with a Bachelor's degree from an accredited institution.
• Display good project management skills with the ability to plan, prioritize, and deliver against deadlines.
• Think laterally and convey an understanding of the big picture, with strong communication and presentation skills.
• Collaborate effectively with partners across multiple disciplines, functions, and locations.
• Be a self-starter who is analytical and creative, with the ability to quickly analyze information and reach innovative solutions.
• Prioritize work effectively, meet tight deadlines, and interact and communicate effectively with all levels of staff.
• Be a strong team player, result-oriented, and maintain a positive outlook, accepting challenges that take them outside their comfort zone.