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Intuit Staff Business Operations Manager United States, California, San Diego 289063758
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Responsibilities
- Drive the thinking for enterprise-level planning, execution, and dependency management processes, leveraging original insights, external learning, and stakeholder feedback.
- Provide thought leadership to frame strategic questions, define recommendations, and articulate a case for change to executives.
- Identify opportunities, risks, and roadblocks with clear mitigation strategies and solution options to improve planning capabilities.
- Design and run rapid experiments and data analysis to test hypotheses, learn, and recommend paths forward.
- Define and lead change management strategies as we innovate on our planning processes.
- Champion and communicate our planning strategy, building organizational discipline and connecting strategic goals to tactical execution.
- Drive executive communication by presenting a clear point of view and influencing others to take action on the most critical areas with compelling, data-backed arguments.
- Act as a key partner to Global Architecture teams and other Business Operations groups to improve planning processes and tooling, reducing complexity and increasing execution velocity.
- Drive process success and stakeholder empathy by collecting and analyzing voice-of-customer data to accelerate decisions and outcomes.
- Own key relationships across the enterprise to remove roadblocks and friction in our processes.
- Work with the team to support the operations and customer success of our in-year planning processes, which translate company-wide annual goals into action.
Qualifications
- 6-8+ years of experience leading strategic transformations at a large technology or fintech company. Experience in a top-tier consulting firm or a strategy/business operations team is a plus.
- Demonstrated understanding of Enterprise Portfolio Management and the Product Delivery lifecycle, including investment management, resource management, dependency management, and agile software development.
- Proven experience in process design for scale, including requirements gathering, analysis, and collaboration with product management.
- Deep experience and understanding of company-level strategy, operating models, and performance drivers.
- Demonstrated ability to solve complex, end-to-end problems—from framing strategic questions to generating innovative recommendations.
- Proven ability to formulate and lead organizational change management efforts, communicating with impact and providing transparency to stakeholders.
- Strong driver of cross-functional teams, decisions, and outcomes, while navigating and clarifying ambiguities.
- Preferred: Strong academic record preferred. MBA, or equivalent experience, from a nationally recognized institution is a plus.
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