The focus is
What you'll do
- Perform collection activities within Middle East (ME) & Africa Regions.
- Full accountability of self-portfolio.
- Support our cash collection efforts to reduce SAP’s DSO by managing open receivables.
- Interact daily with customers and SAP internal department such as Commercial teams, Billing department, Sales Community, Controlling and others.
- Investigate billing and contractual discrepancies to ensure timely payments.
- Negotiation of payment plans and debt resolution.
- Spot risks and ensure timely escalation to management.
- Meet Cash Collection KPI’s and participate to process implementation and development.
What you bring
- Fluent English (+ speak native or advanced Arabic language is a plus).
- Financial background experience (minimum 2 years) working with Middle East or/and African customers and stakeholders.
- Professional knowledge of the MS Suite (basic formulas and understanding in Excel, Outlook, etc).
- Excellent communication and relationship building skills.
- Solution oriented and self-driven with an innovative approach to address daily challenges.
- Open for change with an agile mindset and demonstrating resilience.
- Willingness to learn and grow.
- Enjoying teamwork and readiness to learn from others.
What you can expect
Yearly bonuses, sick days paid and sick leaves fully refunded, flexible start/end of working hours, contributions to the pension/life insurance, meal vouchers, holidays 5 weeks, educational courses, coaching and mentoring opportunities, free massage, cafeteria plan, free fitness studio, generous shares program, etc.