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Citi Group Senior SRE/Observability Engineer 
United States, Indiana 
283437199

Yesterday

Responsibilities:

  • Design, develop and manage SLO based observability solutions, including metric identification\validation, centralizing in GEM\Prometheus & visualizing in Grafana dashboards.
  • Write and manage complex queries and alert definitions.
  • Bridge the gap between Operations Support teams and SRE operations.
  • Configure and manage monitoring, alerts, and observability using a range of tools including GEM, Splunk, Netcool, ELK, and AIM.
  • Maintain deep technical knowledge and operational experience with tools like AppDynamics, GEM, AIM\ELK, Splunk, Prometheus, and Grafana.
  • Understand and write code (Java, Python, Ansible etc.), programs, config files, and complex queries.
  • Implement and manage Infrastructure as Code (IAC) using Ansible and Python.
  • Establish design patterns for monitoring and benchmarking SLOs
  • Provide thought leadership and strategy in implementing and maintaining observability solutions.
  • Create and maintain operational process documentation for observability solutions.
  • Optimize the Observability Suite for monitoring applications and infrastructure.

Qualifications:

  • 6-10+ years’ experience in an Application Developement or Support role.
    Relevant experience in a critical software engineering role with high business impact.
  • Proven experience in SLO\SLI creation, observability dashboard design/development, and an understanding of business workflows across Public and On-Prem containerized/microservice environments.
  • Excellent working knowledge of key computer science & engineering concepts (networking, operating systems, virtualization, containerization, etc.).
  • Strong experience with end-to-end observability stacks (Grafana, Prometheus, AppDynamics, ELK, Splunk, etc.)
  • Experience with IAC automation and CI\CD pipeline creation and management is desirable.
  • Experience of senior stakeholder management.
  • Highly assertive communications skills, commanding personality. Ability to engage a large audience and lead the discussion with clear, articulate, and highly assertive communication. Must show confidence in all communications.
  • Consistently demonstrates clear and concise written and verbal communication skills.
  • Ability to plan and organize workload

Education:

  • Bachelor’s degree/University degree or equivalent experience
  • Master’s degree preferred
Systems & Engineering


Time Type:

Full time

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