Citi Group Senior SRE/Observability Engineer 

United States, Indiana 

283437199

Responsibilities:

• Design, develop and manage SLO based observability solutions, including metric identification\validation, centralizing in GEM\Prometheus & visualizing in Grafana dashboards.
• Write and manage complex queries and alert definitions.
• Bridge the gap between Operations Support teams and SRE operations.
• Configure and manage monitoring, alerts, and observability using a range of tools including GEM, Splunk, Netcool, ELK, and AIM.
• Maintain deep technical knowledge and operational experience with tools like AppDynamics, GEM, AIM\ELK, Splunk, Prometheus, and Grafana.
• Understand and write code (Java, Python, Ansible etc.), programs, config files, and complex queries.
• Implement and manage Infrastructure as Code (IAC) using Ansible and Python.
• Establish design patterns for monitoring and benchmarking SLOs
• Provide thought leadership and strategy in implementing and maintaining observability solutions.
• Create and maintain operational process documentation for observability solutions.
• Optimize the Observability Suite for monitoring applications and infrastructure.

Qualifications:

• 6-10+ years’ experience in an Application Developement or Support role.
  Relevant experience in a critical software engineering role with high business impact.
• Proven experience in SLO\SLI creation, observability dashboard design/development, and an understanding of business workflows across Public and On-Prem containerized/microservice environments.
• Excellent working knowledge of key computer science & engineering concepts (networking, operating systems, virtualization, containerization, etc.).
• Strong experience with end-to-end observability stacks (Grafana, Prometheus, AppDynamics, ELK, Splunk, etc.)
• Experience with IAC automation and CI\CD pipeline creation and management is desirable.
• Experience of senior stakeholder management.
• Highly assertive communications skills, commanding personality. Ability to engage a large audience and lead the discussion with clear, articulate, and highly assertive communication. Must show confidence in all communications.
• Consistently demonstrates clear and concise written and verbal communication skills.
• Ability to plan and organize workload

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

Time Type:

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