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Capital One Sr Director Design Auto Refinance 
United States, Texas, Plano 
283298251

21.08.2025
Sr. Director, Design, Auto Refinance

We’re currently seeking a Product Design Senior Director to lead the Auto Refinance Design organization for Financial Services, which is part of the Experience Design organization.

Key Responsibilities:

  • Strategic Executive Influence: This is more than a design role. You'll hold a strategic leadership position, working directly with executive business, design, and tech leadership. Your decisions will directly shape our product, operations, technology, and overall brand strategy.
  • Unparalleled Impact: This is your chance to tackle enterprise-level challenges, architect unified customer experiences, and build a world-class design organization, making a tangible difference for our Capital One customers.

  • Master Collaboration:

Here are some of the expected competencies for this role

  • Product Design Expertise:
  • Leadership:
  • Human-Centered:
  • Business-Focused:
  • Problem-Solving:Revels in the art of the possible, driving cross-functional groups in thinking creatively about potential solutions, illuminating potential pitfalls and fostering shared learnings; builds frameworks for complex decision-making that enable effective debate and accelerate getting to the right solutions
  • Collaboration:
  • Communication:

Basic Qualifications:

  • At least 10 years of experience in leading product design teams and delivering products to market

  • At least 3 years managing managers

Preferred Qualifications:

  • At least 12 years of experience in leading product design teams and delivering products to market

  • Deep experience leading product design teams operating across UX and UI, strategy, content, and research from strategy through delivery to market

  • Deep experience partnering with product managers, engineers, marketing, and analytics leaders across multiple business lines to shape strategy, performance metrics, roadmaps, and operating models

  • Deep experience interfacing with executive leadership to solve problems, influence key decisions, and drive results across strategy, design, roadmaps and investments

  • Experience working within a design system

  • Proficiency with web and mobile technologies and platforms, navigating technology considerations and constraints to drive sound product and experience decisions

  • Expertise with design and prototyping tools such as Figma

  • Experience managing an interdisciplinary design team

  • Proficiency in business case development, grounding product and user experience decisions to business value

  • Exceptional written and verbal communication skills

  • Exceptional interpersonal skills and relationship building across complex organizations

  • Exceptional people management and development skills

Plano, TX: $240,300 - $274,300 for Sr. Director, DesignThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.