Citi Group Data Governance Analyst –Enterprise Office ICRM - AVP 

United States, Florida, Tampa 

283206244

Job Purpose:

The purpose of this role is to ensure the ICRM data office, and ICRM complies with the Citi Data Governance Policy (CDGP) as amended from time to time by the ICRM data office and the Enterprise Data Office (EDO).

The candidate will use their subject matter expertise in banking, risk, and compliance to develop the required risk and control processes, ensuring they are successfully implemented, tested, and reviewed on a timely basis. They will also take the lead on a role in managing, processing, formalizing, and reporting on these initiatives.

Responsibilities:

• Support the design, management, and continuous improvement of Citi’s ICRM Data Quality function. Help define and enhance Citi’s ICRM data architecture, standards, accountabilities, and controls.

• DCRM is utilized to track data concerns within ICRM and oversee the remediation of the data issue with associated tech partners and remediation owners.

• Lead calls with appropriate stakeholders for status updates of data concerns and execution of remediation of identified issues; escalate potential issues as they arise to ensure the data concern is completed through the lifecycle and adhering to the appropriate Standard Level Agreements.

• Collects and documents artifacts for stakeholder calls with technology, data owners, data providers, and ICRM stakeholders for proper evidence in the DCRM tool.

• Conduct analysis of current versus future state gaps, identifying root causes, determining the appropriate solution and how success should be measured.

• Assist with providing training and support to internal ICRM Data Lead staff and ICRM constituents.

• Manage and oversee content and distribution of communication strategy.

• Support ICRM Assessment Unit (AU) including control performance and centralized testing of controls.

• Recommend improvements to MCA control and monitoring definitions to make them more efficient, effective, and globally consistent.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

• This role may require other job duties and functions to be performed, as assigned.

Qualifications:

• Strong knowledge of data, data processing, data technology

• Strong basis of process and control management; with a clear focus on people management, control timeliness, accuracy, and completeness on all aspects of the data lifecycle

• Understanding of Compliance, including relevant regulations

• Process engineering knowledge, including the ability to understand data flows

• Knowledge of metrics, Risk and Control design

• Knowledge and ability to present, develop reports and identify process, and data improvements

• Knowledge of banking products

• Attention to detail is crucial

• Highly motivated, strong attention to detail, team oriented, organized.

• Excellent written, verbal, and analytical skills.

• Strong communication and interpersonal skills; strong presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging.

• Ability to interact and communicate effectively with senior leaders.

• Significant knowledge and expertise of Compliance laws, rules, regulations, risks and controls.

• Experience in the design and implementation of Compliance programs, process improvements, metrics, and controls.

• Demonstrated ability to assess complex issues through root cause analysis and other analytical techniques; structure potential solutions; drive to resolution with senior stakeholders.

• Ability to influence and lead people across cultures at a senior level using sound judgment and successful execution, understanding how to operate effectively across diverse businesses.

• Experience with and previous exposure to internal or external control functions and regulators, implementation programs.

• Ability to challenge business management and escalate issues when appropriate.

• Strong track record of effectively assessing and managing competing priorities.

• Comfort navigating complex, highly matrixed organizations.

• Comfortable acting as an agent for positive change with agility and flexibility.

• Effective negotiation skills, a proactive and 'no surprises' approach in communicating issues and strength in sustaining independent views.

• Strong presentation and relationship management skills are essential

Bachelor’s/Universitydegree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Anticipated Posting Close Date:

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