Key Responsibilities:
- Program & Project Management:
- Look into end-to-end project management for learning deployments
- Develop and maintain detailed project plans, deployment schedules, and vendor led deployments
- Interact with cross-functional teams (learning BPs, 2I , external facilitators & vendors, etc) to ensure seamless execution.
- Deployment Coordination:
- Oversee the operational rollout of learning initiatives (virtual, hybrid, in-person, digital).
- Track readiness activities and manage dependencies across teams.
- Liaise with regional and global teams to align deployment timelines, capacity planning, and localization needs.
- Ensure the integrity of learning credentials by collaborating with global teams, staying updated on program changes, and managing related communications
- Organize and conduct regular meetings with stakeholders to ensure program alignment, share updates, and gather feedback.
- Vendor Management:
- Manage relationships with external learning vendors to ensure timely and quality delivery of vendor-led programs.
- Coordinate vendor onboarding, contract adherence, deliverable tracking, and performance evaluation.
- Act as the primary point of contact for vendor-related escalations and ensure alignment with internal deployment standards.
- Analytics & Reporting:
- Track and analyze deployment metrics (participation rates, completion rates, satisfaction scores, operational KPIs) in consultation with the 2I team
- Generate regular reports and executive summaries to inform stakeholders of progress, risks, and opportunities.
- Provide data-driven insights to optimize future learning deployments.
- Maintain accurate and current program trackers, analyse program effectiveness, and provide detailed reports and insights to leadership.
- Process Improvement & Governance:
- Standardize best practices for deployment operations.
- Establish project templates, dashboards, and documentation for consistent reporting and delivery.
- Ensure compliance with internal processes, policies, and quality standards.
- Focus on branding to effectively promote learning programs , enhance awareness and higher learning hours , while highlighting success stories.
Qualifications and Skills:
- Experience in project management, preferably in Learning & Development, HR, or deployment roles.
- Strong analytical skills with proficiency in data tools (Excel, Power BI, etc.).
- Strong vendor management skills with a track record of working effectively with external partners.
- Excellent communication, stakeholder management, and cross-functional collaboration skills.
- Good at presentation skills, analysing data and executive summary
- Team player , extremely good at managing relationships
- Proactive in task forecasting and execution, with personal resilience in managing competing priorities.
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