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Responsibilities
Perform access administration as per service request
Prepare and maintain installation instruction documents, technical and release procedures
To be able to identify the Root Cause of the problem, and able to provide non-intrusive workarounds and long term resolutions to the solution with minimal manpower involved.
To have an understanding of the complex infrastructure architecture
To be able to breakdown an extremely complex problem into simpler achievable components and plan non-intrusive methods of resolving incidents.
To support government clients on their audit queries (Application & Infrastructure related).
To be able to work flexibly to support client related incidents / deployment on weekends & PH
Requirements
Degree witharound 3+ years of experience in client management for Government related Projects
Good Analytical Skills in identifying key problem areas
Good Problem Solving Skills
SI or Consulting Background preferred
Experience in Custom build systems, Oracle SQL, Outsystems, AWS (Solution Architect), Oracle Database Administrator
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