SAP Systems Team Supervisor 

Czechia, Prague, Prague 

280424320

Key Responsibilities:

• Leadership & Team Development: Lead the IT systems team, fostering a collaborative and productive environment. Manage recruitment, create development plans, and implement comprehensive training programs to build a high-performing team.
• Operational Oversight: Oversee daily operations, ensuring efficient workflows, meeting KPIs, and maintaining a service oriented team. Address customer issues promptly and professionally to enhance satisfaction.
• Technology Integration: Stay current with technology trends, optimize processes, and integrate tools that align with industry standards to enhance team performance.
• System Implementation: Research, plan, and oversee the implementation of new systems and technologies. Direct the efforts of systems analysts, developers, support specialists, and other IT staff.
• Infrastructure Development: Develop infrastructure to support our hundreds of users and ensure the smooth running of all IT systems.
• Strategic Contribution: Play a crucial role in decision-making processes and drive the organization's IT strategy, aligning it with overall development goals.
• Automation: Focus on automating routine tasks to improve efficiency.

Qualifications:

• Experience: 5+ years in IT support, including at least 3 years in system administration on cloud platforms.

Technical Skills:

• Proficiency in Windows and macOS (Linux experience is a plus).
• Scripting experience.
• Basic network configuration and understanding.
• AWS experience is a significant advantage.
• Experience with Okta management, including application setup, IDPs, device assurance, and security policies.
• Familiarity with leading SaaS solutions - Google Workspace,Microsoft 365, Palo Alto cloud, Monday etc.
• Experience in planning and executing migrations and rollouts for Miium to large organizations.

Soft Skills:

• Excellent communication skills in English and Hebrew (both written and spoken).
• A security-focused mindset alongside IT and user experience expertise.
• Strong interpersonal skills with the ability to prioritize and deliver tasks on time.
• A team player with exceptional problem-solving abilities.

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