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Google Customer Experience AI Solutions Lead Cloud Professional Services United States, Georgia, Atlanta 279539192
29.01.2025
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Info For US Applicants:
For US Applicants:
.Minimum qualifications:
- Bachelor's degree in Computer Science or equivalent practical experience.
- 12 years of customer-facing experience focused on translating customer needs into cloud solutions.
- 2 years of experience developing solutions or building applications in Google Cloud Platform (GCP) products and services, related to AI/ML and data analytics or representative certification.
- Experience in machine learning, artificial intelligence, natural language processing, contact center AI, or pattern recognition.
Preferred qualifications:
- 10 years of experience in delivering AI or Customer Experience Transformation programs with demonstrated leadership in driving project success and team collaboration.
- Experience collaborating and managing relationships with customers and stakeholders at all levels to drive successful customer engagements.
- Experience cloud solutions with Conversational AI, Generative AI, or Contact Center as a Service products.
- Experience in conducting workshops, facilitating discussions, and delivering compelling presentations to diverse audiences.
- Experience making impactful technology contributions (e.g., patents, academic publications).
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