Cisco Technical Consulting Engineer 

Mexico, Mexico City, Mexico City 

278500718

You can apply your analytical skills and technical knowledge to tackle product and network problems of moderate to high complexity.

You will also provide technology/product training and intellectual property material as required

You'll act as the focal point for large account network problem resolution.

You can optimally apply moderate to sophisticated lab setups to recreate and tackle problems.

Frequently collaborate with multiple internal and external stakeholders, building and maintaining critical customer and global partner relationships. Looking to proactively prevent failure scenarios by analyzing the customer environment and delivering preventive recommendations to optimize the customer requirements according to the existent technologies.

(Required to be initially considered for this position)

• Possess 6+ years of technical support experience at any level in any of the following areas:

Advanced knowledge of the networking industry and products such as routers, switches, and firewalls.

Advanced knowledge of different software languages and distributions such as SQL, Monet DB, Linux, or similar.

Advanced troubleshooting methodologies & problem-solving, driving complex solutions using non-linear patterns of different known and unknown scenarios.

Advanced knowledge using tools such as Wireshark, Packet Analyzer, Coding/Decoding, and other tools for TCP/IP packet analysis.

• Possess an English level equivalent to B2 or higher.
• Be able to attend the office at least 2 to 3 days per week

(Are in addition to the minimum qualifications and are considered a plus factor in identifying top candidates)

• Possesses a Bachelor’s degree in a technical field (such as Computer Science, Electronics Engineering, Telecommunication).
• Possesses Cisco Certified Network Professional Security or Cisco Certified Internetwork Expert Security.
• Prior experience/Working knowledge in any of the following areas:

FTD, Firepower, FMC

APIs methods and usage

Server and appliance virtualization using VMWare, MS Hyper-V, and KVM

Database knowledge and management (Azure, Maria DB, etc)

Python, Perl, and Bash scripting skills would be an added advantage

Experience designing, deploying, configuring, supporting, troubleshooting, and debugging networks.

Multicloud environment and tools (Azure, Google Cloud, AWS, etc)

Leading wide region initiatives and project management skills

We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).