Truist Commercial Loan Servicing Specialist III 

United States, North Carolina 

27675101

Regular or Temporary:

English (Required)

1st shift (United States of America)
Please review the following job description:JOB SUMMARY
Process, monitor, research, mitigate risks, and preserve the data integrity of the operational aspect and the credit documentation of the supported commercial lending portfolios by providing an exceptional level of quality, client service and efficiency.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Receive workflow items, retrieve account information, and execute requests.

2. Exceed consistently production and quality defined goals.

3. Demonstrate a proficient knowledge of systems and processes while recognizing gaps, and maintaining a growth mindset.

4. Assist with researching complex issues and provide innovative solutions.

5. Resolve escalated issues.

6. Develop positive communication and relationships with peers, partners, and external clients and support initiatives and other duties as assigned.

7. Motivate, train, counsel, and encourage lower level teammate's consistency of operations.

QUALIFICATIONS

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Associate's Degree or work related experience, or equivalent education and related training

2. Three years of banking or financial services experience, preferably in a high paced, high volume environment

3. Detail oriented and proficient in basic computer applications such as Microsoft Office software products

4. Knowledge of regulatory, external, and internal compliance requirements and guidelines

5. Must be able to communicate effectively across multiple levels of lending personnel, including strong written and verbal communications

6. Strong time management, problem solving, analytical and organizational skills

7. Aptitude to read and interpret complex loan documents and loan structures

8. Sound decision making skills that demonstrate flexibility, resourcefulness and the ability to work independently

9. Demonstrates ability to work in an area governed by production standards, heavy workloads and critical

Preferred Qualifications:

1. A Bachelor's Degree

2. Five years of previous banking or financial services experience