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Additional responsibilities will include:
Operational Management: Supervise daily workflow, operational queues, and metrics
Manage, develop, train, coach and lead a team of investigators in a hybrid environment
Write and deliver performance reviews and provide continuous coaching to associates
Daily supervision of a small unit of Investigators
Subject Matter Expert (SME) in AML/Fraud; provide direction and assistance on AML Fraud related issues/investigations
Perform quality assurance of completed investigations performed by associates
Handle escalated issues as appropriate for advanced investigation and analysis
Qualities Desired:
Strong analytical writing and communication skills
Excellent organizational and time management skills
Excellent research skills including experience with online search tools
Basic Qualifications:
High School Diploma, GED or equivalent certification
At least 2 years of experience in AML, Fraud, Investigations or at least 2 years of experience as an Analyst
Preferred Qualifications:
Bachelor’s Degree or military experience
3+ years of experience in AML, Fraud, Investigations or 3+ years of experience as an analyst
2+ years of Microsoft Office or Google Suite experience
1+ years of people management experience
1+ years of process management experience
Certified Fraud Examiner (CFE), Association of Certified Anti-Money Laundering Specialists (ACAMS), Certified Financial Crimes Investigator (CFCI), or other relevant certification(s) or industry-related association membership
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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