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AlignTech Sales Support Administrator Thailand, Bangkok 274445768
28.07.2025
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· Be responsible for planning, executing and maintaining the Customer Loyalty programs (Advantage Tier Structure, discounts & associated benefits) that delivers overall value to customers.
· Plan and execute initiatives to drive increased utilisation of Rewards points earned by Drs across the portfolio.
· Work closely with the Market and Regional cross functional teams to create and execute best in class recognition programs via Align products and events, or through any other events/ activities.
· Work closely with the Global team to implement any changes to the overall Customer Loyalty platforms and points redemption process.
Support the execution of Ortho channel marketing programs
· Be responsible for running Ortho marketing campaigns in close coordination with the other Regional and Market stakeholders
· Work closely with the Sales Enablement Team and be responsible for creation of appropriate Sales Tools to be used by the sales teams for effective value selling
· Support local teams on in-market execution to drive adoption and utilization of professional marketing tools.
· Ensure all marketing content, assets receive the needed marketing/ clinical/ legal/ regulatory approvals.
· Ensure relevant marketing support material is available to the respective markets.
In this role, you’ll need …
- A Bachelor’s degree is required, Master’s degree would be preferred.
- A minimum of 5 years of related work experience is required. Relevant experience in managing Customer Loyalty Programs and executing Marketing campaigns/initiatives is preferred. Experience in running Analytics is required.
- Strong implementation skills, excellent in execution and attention to detail. Be very organised in managing and coordinating multiple projects, with ability to balance multiple deadlines.
- Having strong stakeholder management experience is preferred with demonstrated strong business partnering skills and collaboration across multiple groups and organizational levels
- Ability to work in a fast-paced environment while maintaining flexibility.
- Excellent verbal and written English communication skills is needed. Other languages like Mandarin, Japanese or Korean will be advantageous to work with counterparts across the region.
- Skillful at producing documents with MS office programs. Knowledge of Salesforce, and simple creative and video editing tools would be a bonus.
Relationship:
- Report to Associate Director, Professional Marketing Ortho Channel, APAC
- Collaborate with APAC Marketing (Ortho & GP channels, Consumer, Marketing Excellence), Clinical Education, Business Analytics, Business Ops, and Sales Training.
- Work with Global and other support functions (Finance, Legal, Compliance, IT)
- Support local marketing teams for implementation
- Work with agencies
This position is based out of APAC/Singapore, however, we are flexible in terms of the locations in some APAC markets, depending on the qualifications and experience of the applicants.
- Employment Type
- Full Time
- Workplace type
· Be responsible for planning, executing and maintaining the Customer Loyalty programs (Advantage Tier Structure, discounts & associated benefits) that delivers overall value to customers.
· Plan and execute initiatives to drive increased utilisation of Rewards points earned by Drs across the portfolio.
· Work closely with the Market and Regional cross functional teams to create and execute best in class recognition programs via Align products and events, or through any other events/ activities.
· Work closely with the Global team to implement any changes to the overall Customer Loyalty platforms and points redemption process.
Support the execution of Ortho channel marketing programs
· Be responsible for running Ortho marketing campaigns in close coordination with the other Regional and Market stakeholders
· Work closely with the Sales Enablement Team and be responsible for creation of appropriate Sales Tools to be used by the sales teams for effective value selling
· Support local teams on in-market execution to drive adoption and utilization of professional marketing tools.
· Ensure all marketing content, assets receive the needed marketing/ clinical/ legal/ regulatory approvals.
· Ensure relevant marketing support material is available to the respective markets.
· Be responsible for planning, executing and maintaining the Customer Loyalty programs (Advantage Tier Structure, discounts & associated benefits) that delivers overall value to customers.
· Plan and execute initiatives to drive increased utilisation of Rewards points earned by Drs across the portfolio.
· Work closely with the Market and Regional cross functional teams to create and execute best in class recognition programs via Align products and events, or through any other events/ activities.
· Work closely with the Global team to implement any changes to the overall Customer Loyalty platforms and points redemption process.
Support the execution of Ortho channel marketing programs
· Be responsible for running Ortho marketing campaigns in close coordination with the other Regional and Market stakeholders
· Work closely with the Sales Enablement Team and be responsible for creation of appropriate Sales Tools to be used by the sales teams for effective value selling
· Support local teams on in-market execution to drive adoption and utilization of professional marketing tools.
· Ensure all marketing content, assets receive the needed marketing/ clinical/ legal/ regulatory approvals.
· Ensure relevant marketing support material is available to the respective markets.
In this role, you’ll need …
- A Bachelor’s degree is required, Master’s degree would be preferred.
- A minimum of 5 years of related work experience is required. Relevant experience in managing Customer Loyalty Programs and executing Marketing campaigns/initiatives is preferred. Experience in running Analytics is required.
- Strong implementation skills, excellent in execution and attention to detail. Be very organised in managing and coordinating multiple projects, with ability to balance multiple deadlines.
- Having strong stakeholder management experience is preferred with demonstrated strong business partnering skills and collaboration across multiple groups and organizational levels
- Ability to work in a fast-paced environment while maintaining flexibility.
- Excellent verbal and written English communication skills is needed. Other languages like Mandarin, Japanese or Korean will be advantageous to work with counterparts across the region.
- Skillful at producing documents with MS office programs. Knowledge of Salesforce, and simple creative and video editing tools would be a bonus.
Relationship:
- Report to Associate Director, Professional Marketing Ortho Channel, APAC
- Collaborate with APAC Marketing (Ortho & GP channels, Consumer, Marketing Excellence), Clinical Education, Business Analytics, Business Ops, and Sales Training.
- Work with Global and other support functions (Finance, Legal, Compliance, IT)
- Support local marketing teams for implementation
- Work with agencies
This position is based out of APAC/Singapore, however, we are flexible in terms of the locations in some APAC markets, depending on the qualifications and experience of the applicants.
At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:
- Health and well-being programs to keep you thriving in both body and mind.
- Employee-exclusive discounts on Invisalign products.
- Learning opportunities through online learning resources and support for your individual development plans.
- Inclusive, global workplace that fosters collaboration, recognition and belonging.
Country and/or role specific details will be shared with you by your recruiter during the interview process.
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