SAP Product Expert - Solution Architect Supply Chain Management SCM 

United States, Washington, Bellevue 

274359891

Important information:

This is a hybrid role based out of SAP Montreal office, working in-office with the team 3 days per week.Candidates must be legally entitled to work in Canada at the time of application. This position is not eligible for employer-sponsored work authorization (e.g., LMIA or other immigration support).

What you'll build

Your responsibilities

• Collaborate with customers, Sales, Services, Partners, and Product/Development teams to align needs, priorities, and solution strategy.
• Track customer engagements, assess and prioritize requests, and support implementations of SAP Digital Manufacturing Dispatching & Execution and SAP IBP in the Americas.
• Drive adoption of SAP’s cloud manufacturing solutions by enabling configurable, deployable, and monitorable automation across sites.
• Identify, test, and deliver innovations in line with product vision, providing feedback to shape SAP’s product roadmap.
• Represent product interests to customers and sales teams, ensuring solution readiness and successful rollout of new capabilities.
• Manage and analyze regional demand, coordinating with internal groups (Development, Customer First, Preferred Success, Field teams) for a unified customer experience.

Your impact

• Empower customers to produce consistently high-quality products, ensure compliance and traceability, and support sustainable operations.
• Deliver actionable insights from customer demand directly into Product Management/Development, including co-innovation initiatives.
• Apply project management skills to align stakeholders, ensure readiness, and meet delivery timelines.

What you bring

• Bachelor’s degree in Computer Science, Business, or Engineering (or equivalent); hybrid business/technical profile preferred
• 10+ years experience delivering and defining software products in customer-facing roles (product management, solution architecture, support/presales), partnering closely with Product Management and Engineering
• Professional software development background and familiarity with SAP environments
• Domain expertise in manufacturing, supply chain, planning, and/or logistics; strong analytical skills
• Excellent communicator who translates complex tech into business value; strong negotiation skills; fluent written and spoken English
• Comfortable collaborating with stakeholders across regions and time zones
• Preferred Skills
  
  • Cloud/SaaS architecture, ERP business processes, SAP BTP; Activate methodology
  • Subject Matter Expert depth in Logistics, Manufacturing, or Analytics
  • Track record driving digital transformation; strong presentation and stakeholder networking skills

Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.

AI Usage in the Recruitment Process

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Please note that any violation of these guidelines may result in disqualification from the hiring process.

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